Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Expanding your clinic menu into the high-margin Japanese Head Spa market shouldn't require a massive initial capital outlay. However, entry-level equipment still needs to withstand professional daily use, comply with plumbing standards, and maintain the clinical integrity of your treatment space.
The Kyoto Essential is a professional-grade plumbed Japanese head spa table engineered specifically for salons looking to introduce scalp therapies with minimal overhead. Featuring a built-in wash acrylic basin, digital temperature controls, and a dual-purpose padded cover, this entry-level head spa bed allows you to perform highly profitable scalp treatments without losing the ability to use the room for standard dermal therapies.
Ready to modernise your service menu? Read our comprehensive technical guide on How to add Japanese Head Spa services to your salon, and explore our complete master collection of Plumbed Head Spas Tables to scale your business.
Because this bed features a fixed height of 70cm, practitioners must ensure they pair it with an adjustable, smooth-rolling practitioner stool to dial in their own ergonomic posture during treatments. Utilise the optional steamer upgrade during deep-conditioning scalp masks to open the hair cuticle and significantly elevate the perceived value of your service.
Constructed with a heavy-duty internal frame to support the 110kg weight of the bed plus the added weight of the water basin and client. Upholstered in highly durable, water-resistant vinyl designed to repel moisture and hair treatments and an acrylic basin.
Mandatory Plumbing Warning: This is a plumbed unit. By Australian law, it must be installed by a licensed plumber to ensure proper water pressure, secure drainage, and adherence to local backflow prevention regulations. Ensure your room dimensions can comfortably accommodate the 210cm length.
Yes. Because the Kyoto Essential physically connects to your clinic's mains water supply and drainage systems, Australian regulations mandate that the installation is performed by a licensed, certified plumber. Improper DIY installation can lead to severe flooding, voided warranties, and compromised insurance policies.
Yes, absolutely. This is one of the bed's strongest features. It includes a custom padded cover that fits securely over the ceramic basin. When inserted, the table transforms into a flat, 210cm long beauty bed perfectly suited for lash lifts, brow laminations, or express facials, ensuring your treatment room is never sitting idle.
No, the base unit includes the bed, the plumbed basin, and the digital temperature controls. The Japanese Scalp Steamer is a highly recommended optional upgrade that can be added to your setup to enhance deep-conditioning treatments and increase your service ticket price.
The bed itself weighs 110kg. When you factor in the weight of the water in the basin and an adult client, the total load can easily exceed 220kg. If you operate your clinic on a raised timber floor or a residential second story, you must verify that your flooring has the structural integrity to support this concentrated weight safely.