Contact us for a freight quote, delivery info, or to discuss your requirements.
No. Please note that our Free Shipping offer strictly excludes all furniture and equipment.
Because these are large and bulky items, a custom freight quote will be calculated and sent to you via email once your order is received. If you would like to know the freight cost before purchasing, please contact us with your delivery address and the items you wish to order, and we will provide a quote prior to checkout.
To expedite delivery, our furniture and equipment items are dispatched directly from our supplier warehouses located in QLD and NSW.
We do not accept returns on furniture and equipment. Please ensure you double-check all dimensions, specifications, and colour choices prior to checking out.
We strictly do not accept returns, refunds, or cancellations for a change of mind under any circumstances once an order has been placed.
Please inspect your order immediately upon arrival. Contact us right away if the item is defective, damaged in transit, or if you received the incorrect item so we can evaluate the issue and rectify it.
Please note: The ONLY official channel for submitting a damage or fault claim is via email. We do not accept, acknowledge, or process claims made through phone calls, Instagram DMs, or any other social media messaging platforms.
To submit your claim, please send an email to hello@lunabeautysupplies.com.au explaining the issue in detail, and ensure you attach clear photos and/or videos of both the damaged product and the outer packaging.
All furniture and equipment are covered exclusively by the respective manufacturer's warranty, and not by Luna Beauty Supplies directly. Warranty periods and specific conditions vary by brand and manufacturer.
If you experience a manufacturing or mechanical fault with your equipment, please email us with your proof of purchase and a video of the fault. We will gladly liaise with the manufacturer on your behalf to help facilitate your warranty claim.
Struggling to capitalise on the viral scalp facial trend because you don't have the floor space for a dedicated wet room? You shouldn't have to sacrifice an existing treatment room—or turn away highly profitable revenue—just to install a cumbersome washbasin.
The Nuvo Japanese Head Spa Table is a fully plumbed, dual-purpose treatment unit specifically engineered for modern salons seeking flexibility. Designed to perform continuous-flow hydrotherapy scalp treatments, this innovative unit instantly converts into a standard, flat beauty bed for facials, lash services, and full-body massages. This allows you to double your high-ticket service menu without increasing your clinical footprint.
Selecting the correct water management system is critical for your operational efficiency. If your clinic's architectural layout permits permanent drainage, this hardwired plumbed Japanese head spa unit delivers an unlimited, continuous workflow. If you need to bypass structural permitting costs entirely, explore our portable non-plumbed head spas. Browse our overarching collection of high-end salon furniture Australia to complete your elite studio.
The "Head Spa" is currently one of the highest ROI services in the beauty industry. By combining this table with our scalp cameras and the included steamer, you can create a premium "Scalp Facial" package. Workflow Tip: Use the steamer during the exfoliation mask phase. While the steam is processing, you can perform a hand and arm massage on the flat section of the bed, instantly increasing the perceived value of the appointment.
Due to the heavy-duty nature and commercial size of this furniture item, standard free shipping promotions do not apply. Our team will contact you with an individual ground-floor shipping quote after you place your order. Please note that installation of the water halo and basin drainage requires a licensed Australian plumber to ensure compliance with local regulations.
Traditional head spa beds ship fully assembled in massive timber crates, making them incredibly difficult (and expensive) to maneuver through standard salon doorways or up stairs. The Nuvo's innovative flat-packed design means it arrives in two highly manageable, lightweight boxes (15kg and 40kg). This allows you to easily carry the components directly into your treatment room for simple assembly before the plumber arrives, saving you heavy-lifting fees.
Yes, absolutely. The Nuvo was engineered specifically as a dual-purpose beauty bed. When you are finished with your wet hydrotherapy service, you simply slide the provided custom basin cover and cushion insert over the washing zone. It locks in securely, providing a seamless, flat, and supportive surface perfect for lash extensions, dermal therapies, and full-body massage.
Yes. While the bed itself is easy to assemble from its flat-packed state, the Nuvo operates as a continuous-flow hydrotherapy system. It requires a direct, hardwired connection to your commercial building's mains water supply and waste drainage. Installation of these water lines must be carried out by a licensed Australian plumber.
Every Nuvo table comes with a professional-grade thermal head steamer (valued at $510 RRP) completely free of charge. This steamer arcs perfectly over the basin, allowing you to deploy warm, cuticle-opening steam during deep conditioning masks or chemical exfoliation steps, elevating your standard service into a luxury sensory ritual.