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Plant a baby coral in the Australian Great Barrier Reef with every order!

Free AU Express Shipping on orders above $149 (EXCL. FURNITURE)

Same-day dispatch if ordered before 3pm!

Shipping Information

Australian Orders

Do you offer free shipping in Australia?

Yes, we offer Free Express Shipping within Australia on orders above $149 (AUD) via Australia Post (Excl Furniture and Equipment).

What are your shipping costs if I order less than $149?

If your order is under $149, the freight charges are $9.99 for Standard Service and $14.99 for Express Service via Australia Post. You can choose your preferred freight option at checkout.

Do you offer free shipping on salon furniture and equipment?

The free shipping offer EXCLUDES bulky and heavy items such as FURNITURE and EQUIPMENT (unless mentioned otherwise on the product page).

The freight charges on furniture and equipment are quoted once the order is received (or prior if requested) and is passed at cost.

Where do you ship from?

We ship all beauty supplies from our warehouse located in Adelaide CBD.

Furniture and Equipment are shipped from QLD or NSW.

International Orders

Do you offer free shipping on International orders?

Yes, we offer free express shipping on orders above $250 (AUD) via Express.

How much is the freight charge on international orders?

The freight charge is determined by weight and destination and it will be displayed at checkout.

Do you ship worldwide?

We use DHL Express so we can ship to all countries that DHL operates in.

Returns Policy

Can I return a product that I purchased?

You can return your product but we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

How can I process a return request?

First, the return must be accepted by us so please do not send the item back prior to receiving written confirmation from us.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To start a return, you can contact us at hello@lunabeautysupplies.com.au.

Please note that returns will need to be sent to the following address: Ariel dos Santos Cova - Parcel Locker 10270 05534, Shop 1, 216 Gouger St. Adelaide SA 5000 (Important: Please include my name as mentioned)

You can always contact us for any return questions at hello@lunabeautysupplies.com.au

Please note that shipping costs are non-refundable.

<3>Damages and issues

Please inspect your order upon arrival and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Please send us an email at hello@lunabeautysupplies.com.au explaining what the damage or issue is and don't forget to attach photos of the products.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale or clearance items.

Exchanges

The fastest way to ensure you get the desired product is to return the unwanted item and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lunabeautysupplies.com.au

RefectoCil Brow and Lash Tints

Save 10% with this Refectocil Eyelash & Eyebrow Tint Bundle.

What's included:

  • 8 x RefectoCil Lash & Brow Tints
  • 1 x RefectoCil Oxidant Liquid 3% (150ml)
  • 1 x RefectoCil Saline Solution (150ml)
  • 1 x RefectoCil Tint Remover (150ml)

Free Masterclass run by the National Trainer at RefectoCil Australia. Click here to register.

Features:

  • Long, dark and full eyelashes and perfectly defined eyebrows
  • Lasts up to 6 weeks
  • Content (15ml) sufficient for approximately 30 applications
  • Shelf Life: 4 years unopened and 12 months once opened
  • Also suitable for beards

    How to use:

    Preparation

    Mix & Apply

    Application time

    • Lashes / Brows: 10 minutes
    • Remove by using cotton wool pads and water

    Tips & Tricks

    • If RefectoCil Blonde Brow has been previously used, the application time is shortened by 1-5 minutes, with RefectoCil Eyelash Curl it’s shortened to 2 minutes
    • Allergy test: We recommend an allergy test (patch test) before the first application as well as after long periods without tinting

    FOR PROFESSIONAL USE ONLY

    Vegan and Cruelty Free 🐇

    Made with Love in Austria

    Frequently Asked Questions:

    How long should I leave the eyebrow tint on?

    The application time varies from person to person; it depends on the individual hair structure. In general, the minimum application time is 3 minutes and the following rule applies:

    The longer the application time, the more intense the result. Red shades need longer to develop. The application time for RefectoCil red is 10-20 minutes, when tinting with chestnut it’s 10 minutes.

    Tip for beginners: Remove the tinting paste from one eyebrow after 2-3 minutes and check the result and/or show the client. If the tinting result is not intense enough yet, apply the tinting paste again.

    My lashes and brows are freshly tinted. How long should I wait before using the Care Balm?

    The Care Balm is the ideal night care after tinting but you should wait 24h hours before using it because within this time frame the Care Balm’s high fat content can affect the tinting result.

    Why shouldn’t eyebrows be tinted after the use of self-tanning lotion?

    If eyebrows are tinted after the use of self-tanning lotion, a yellowish discoloration of the skin could occur.

    Watch the below video to learn more about Refectocil Brilliant Black & Beautiful Blue Black.

    Why should I lighten up brows?

    With Blonde Brow you can not only achieve naturally blonde brows but it also enables tinting dark brows in light hues. Besides it also helps with tinting grey or bristle eyebrows.

    How do I achieve an even result?

    The eye-area has to be degreased and cleaned thoroughly, so that there are no residues. The lashes have to be fixed straight and even on the eyelash roller. Make sure that they are not crossed and that there is no bend. The tips should lie flat on the roller.

    I want to shape and tint the brows. Which application should I perform first?

    We recommend tinting the brows in the course of depilation: apply the Brow Styling Strips, then the tint and use the strips as template. Remove the tint after the application time and then remove the strips against the direction of hair growth. If the brows are tinted separately, it is imperative to tint before removing the hair to avoid skin irritations.


    My client has blonde hair. Which eyebrow colour matches best?

    For a natural look, the brows should always be 2 shades darker than the hair. For a dominant and eye-catching look, Contrast Brows are ideal.




    REFECTOCIL - LASH & BROW TINT - BUNDLE (Save 10%!) - Luna Beauty Supplies

    REFECTOCIL - LASH & BROW TINT - BUNDLE (Save 10%!)

    $144.95

    REFECTOCIL - LASH & BROW TINT - BUNDLE (Save 10%!)

    $144.95

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